We offer expertise in evidence-based medicine, therapeutic decision-making and drug therapy problem-solving. We collaborate with health care colleagues in the patient’s circle of care to optimize drug therapy outcomes for patients.
Family doctors, medical specialists and other health care professionals regularly refer patients to our services for assistance with general or specific drug therapy challenges.
Our services are available to anyone with questions or anyone wanting assistance to get the best results from their drug therapies. We welcome self-referrals from patients and family members as well as referrals from any health care professional.
What We Offer
The Pharmacists Clinic team is committed to collaboration and communication between health care professionals. We also ensure patients are involved in their own health care management. We are committed to:
Access to drug therapy specialists to help you optimize the care of any patient taking medications.
Timely consultations with patient referrals processed usually within two business days.
Accessible care with consultations available in person, by telephone or by secure video conference.
A collaborative approach that respects your role in the care of patients.
Services provided at no cost to patients. The clinic is a funded not-for-profit service.
Continuity of care where we share information including consultation notes, lab results and treatment recommendations within the patient’s circle of care.
Evidence-based care plans, recommendations and implementation plans aligned with current best-practices.
Follow-up, action and results to successfully monitor and adjust drug therapies for optimal results.
We work closely with pharmacists in community and hospital settings, develop care plans for complex or challenging mutual patients, and implement the plans with collaborative follow-up to maintain and enhance existing pharmacist-patient relationships.
In addition, the Clinic develops and shares, at no cost, resources to catalyze and support pharmacist practice change in any patient care setting. These include forms and templates, service models, preventive health outreach programs and communication tools. Please click here for more information and access to on-line practice resources.
Who We Support
We offer an effective way to care for patients with:
- Multiple drug therapies (polypharmacy)
- Sub-optimal drug therapy outcomes
- Adverse drug events, drug sensitivities/allergies
- A need to start or stop a drug therapy
- Patient adherence or compliance issues
- Questions about medications or other products
- Multiple or complex health conditions
- Reduced liver or kidney function
- Frailty
- Recent discharge from hospital
How To Refer Patients
Step 1: Inform your patient that you are submitting a referral to the Pharmacists Clinic, provide the reason for your referral and give them information about the Pharmacists Clinic.
Step 2: Send Referral Form via Fax: 1-866-229-3779 or Secure e-mail via MediNet
- Include as much information and context for the referral as possible
- You may also call the Clinic reception directly: Phone: 604-827-2584
Step 3: The Clinic MOA will reach out to your patient to book their appointment and send you a Notice of Appointment.
Step 4: After the appointment, the pharmacist will share consultation notes with you and other healthcare providers in the patient's circle of care.
Contact Us
Ph. 604-827-2584
For general inquiries: pharmacists.clinic@ubc.ca
For secure document sharing: Secure Email
Hours of Operation: Open for patient consultations by appointment Monday, Tuesday, Wednesday, Thursday, 9 am – 4 pm. Closed weekends and statutory holidays.
For directions and instructions for how to get the clinic, including how to find the clinic once inside the building: click here
